Documentation for each process ready for solution design

Benefits accurately aligned to business drivers

Development pipeline defined within a ‘process hopper’

Produce low-level benefits report

Capture all the functional requirements required to design an RPA process

Sit with SMEs to document processes to key-stroke level and produce the PDD

The long-term vision for RPA agreed at a senior level

IT support to build out architecture in readiness for a digital workforce

A clearly defined message communicated within the business