• Home
  • Industries
    • Financial Services
    • Telcos/Utilities
    • Travel
    • Retail
    • Automotive
    • Government & Public Services
  • Automating for…
    • Growth
    • Value
    • Compliance
    • Experience
    • Efficiency
  • About Us
    • Why Robiquity
    • Robiquity X
    • Our Values
    • Our People
    • Case Studies
    • Use Cases
  • Partners
    • Microsoft
    • Blueprism
    • UIPath
    • ABBYY
    • Trust Portal
    • XpertRule
    • CX Company
    • Automation Hero
    • OpenDialog
  • Careers
  • News
  • Connect
United Kingdom
BACK

The Engagement Lead (EL) is responsible for leading teams of Robiquity analysts and developers to deliver Intelligent Automation solutions to clients.

Engagement Lead

Location

Manchester

Reports to

Head of Consulting

Salary

£ Competitive plus performance bonus plus benefits

The Role

The Engagement Lead (EL) is responsible for leading teams of Robiquity analysts and developers to deliver Intelligent Automation solutions to clients. This extends across the full project lifecycle, following Robiquity’s ATOM Methodology from initial Discovery, to Initialization and Industrialisation of the client’s automation capability. This role is pivotal to the growth strategy of the business and is the ‘face of the Robiquity’ to our clients.

What you’ll be doing

  • Day to day engagement and management of key client resources who are involved in/supporting the programme
  • Broad engagement management duties including (but not limited by) defining scope of work, writing statements of work and contracts, managing the plan, billing and invoicing etc
  • Reporting progress of the engagement to the client and also to the Robiquity Client Partner and Head of Consulting owning the relationship
  • Resolving issues and challenges with the client and Robiquity teams
  • Managing, coaching and supporting team members to deliver high quality technical and non-technical outcomes
  • Supporting the Client Partner to identify opportunities to extend the scope of the work and build longevity of the account securing future revenue
  • Supporting the Client Partner with Business Development and new business opportunities
  • Supporting the wider business develop new client propositions and market facing content including working on RFP / Bid responses

What you’ll need

Whilst the role is not purely Technical there is an expectation that individuals have a good working knowledge (or the willingness to learn!) of Robiquity’s software vendor partners and their capabilities including Blue Prism, UiPath, Microsoft and ABBYY. We are also looking for individuals who can demonstrate most of the following capabilities

Key skills/capabilities include:

  • Experience in the successful management and delivery of enterprise IT programs (experience of automation programs would be a plus)
  • Ability to project management an engagement to budget and timescale
  • Capability to manage project RAID items and engage with client stakeholders
  • Ability to successfully create and support Client Partner’s with sales pitches for additional Robiquity services which have been identified by project teams
  • Understanding of pricing and commercial models for service engagements
  • The ability to draft Statement of Works and Change Requests
  • Control of a project with a focus on the SoW requirements and associated commercials e.g. P&L management
  • Understanding of On-Prem and Cloud infrastructure would be beneficial
  • Knowledge of potential automation solutions following initial process assessment sessions
  • Experience of delivering requirement workshops with end clients
PREVIOUS
NEXT
SEE ALL CASE STUDIES
CONTACT US
CONTACT US

Can we help you and your people to fulfil their core purpose? Want to know more about Intelligent Automation? We’re here to help!

Simply fill out this form or call us on 0161 974 3244.

This field is for validation purposes and should be left unchanged.
policy(Required)
This field is for validation purposes and should be left unchanged.

Industries

  • Retail
  • Financial Services
  • Travel
  • Telcos/Utilities
  • Automotive
  • Government & Public Services

Automating for

  • Growth
  • Value
  • Compliance
  • Experience
  • Efficiency
  • Case Studies
  • Use Cases

About us

  • Why Robiquity
  • Robiquity X
  • Our Values
  • Our People
  • Case Studies
  • Use Cases

Partners

  • Microsoft
  • Blueprism
  • UIPath
  • ABBYY
  • Trust Portal
  • XpertRule
  • CX Company
  • Automation Hero
  • OpenDialog

Careers & Academy Connect

  • Media
  • Privacy Policy
  • Terms and Conditions
  • Modern Slavery Statement
  • News

Copyright © 2023 Robiquity Limited. All rights reserved. Designed & produced by ChapterOne Design.

Head Office Level 8, Transmission, Atherton Street, Manchester, M3 3GS E: info@robiquity.com T: 0161 974 3244