CX Company has been leading the change to make customers and contact centre agents happier and businesses more effective and profitable since it was founded in 2005. That’s when they developed DigitalCX– an enterprise conversation platform supporting chatbots, artificial intelligence and self-service solutions on websites, in apps and social media channels such as Facebook Messenger and WhatsApp.  

They pioneered the industry with virtual assistants and chatbots and now offer intelligent assistance through every step of the customer journey.  As a result, they have changed the way customers and companies interact and power more than 4 million automated interactions per day. Let’s not forget the contact centre – by lightening its load, it can become a far more efficient and valuable resource and sales exploiter (your employees are happier too!).    

 

How we can help you during the COVID19 pandemic

We’ve always believed in the power of intelligent automation technology, with its unique ability to help organisations do much more, faster and more accurately – with much less than before.

Therefore, during this challenging time, we’re working tirelessly round theclock to help organisations deal with accelerated demand by providing intelligent automation capabilities – as fast as possible.

We’re already enabling business operations to maintain critical continuity during the unprecedented global challenges presented by COVID-19 - and we’re ready to help your organisation too.

To action intelligent automation now – new and existing customers click here.

Find out more