Criminal Justice and Policing
By 2030, UK policing aims to be the most trusted and engaged policing service in the world working together to make communities safer and stronger, however challenges remain …
Summary of challenges identified in HMICFRS Annual State of Policing Report [based on inspections carried out between 1 Dec 2021-31 Mar 2023]
Overwhelming demand & evolving nature of crime:
- In both volume and complexity
- Epidemic of crime in certain areas e.g. violence against women and girls [VAWG)
- lnflux of digital crime and evidence (e.g. Fraud and computer misuse now 50% of all recorded crime)
- Having to deal with broader issues beyond policing (e.g. mental health incidents)
Inefficiences:
- Administrative burden of compliance (e.g., 148 pages solely concerned with the recording of fraud offences’, with fraud now making up over 40% of all crime)
- Manual and inefficient processes
- Multiple legacy systems creating duplcation of effort
- Lack of data and insight to support decision-making (data not collected or of good quality)
Workforce:
- Workforce capacity and well-being (11% of officers on long-term sick leave, 67% report low morale)
- Young In-service workforce (by 2024, 38% of all police officers will have fewer than 5 years’ service and often struggle with lack of experience supervision
- Shortage of experience officers (to support, supervise and upskill in experienced workforce)
- Influx of digital crime and evidence (requiring new skills and knowledge)
How Intelligent Automation can help
| Improved organisational performance leading to … | Improved Total Experience | |||
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| Focus area | Efficiencies & cost avoidance | Compliance & risk | Employee experience (EX) | Citizen experience (CX) |
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| Benefits driven |
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Our approach
Our heritage is enabling businesses to thrive using automation strategically and self-sufficiently. We advise, guide and transition knowledge so clients can develop in-house skills and capabilities over time.
Define
- We start with your strategic priorities and identify opportunities that drive the greatest return
- We work with you to define what good looks like
- We help you develop robust business cases and provide transparency on ROI
- Our team is outcomes and results focussed and we track performance against your strategic priorities in real-time
Navigate
- We are truly technology agnostic helping you navigate a complex, ever-changing vendor environment
- We support our clients in making future-proof investments, picking the technology and licensing model that best fits their needs at any given time
- We ensure our clients have visibility of total cost of ownership (TCO)
Enable
- Our onshore team is nimble and collaborative, we believe in true partnership
- We support you engaging key stakeholders to embed change
- We support clients in building Center of Excellences (CoE) instilling best practice and governance
- We provide knowledge transfer and training, moving team towards self-sufficiency
- Our team is committed to innovation and continuous improvement to maximise return
