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Experience

Growth Value Compliance Experience Efficiency

Many products and services are very similar and this means that people make choices based on experience. A poor customer experience can often be irrecoverable and the pressure improve and exceed customer experience continues to increase. Great organisations strive for a ‘memorable customer experience’ which often includes timeliness, transparency and great communications.

Robiquity start with your businesses purpose and biggest experience opportunities. By understanding your processes and working closely with your people we are able to reimagine processes, using automation to speed up and remove repetitive processes and your people to focus on their core purpose.

Robiquity Intelligent automation has seen an average improvement of 15-20% on both employee and customer Net Promoter Scores (NPS) by enabling employees to engage and focus on their core purpose and customers to receive a great memorable experience.

Below are examples of how we’ve enabled Experience:

6.9

days from 15 for application journey

“The impact Robiquity’s robots have had on our business operations is phenomenal.”

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22%

reduction in average handling time

“Trust Robiquity. Trust them in their counsel, trust them with their agenda and trust that they’ll deliver”

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96%

of cases fully automated

“Robiquity have enabled our business to move forward. Faster handling times, a speedier response to their queries, Robiquity are like the best kept secret”

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USE CASES

Retail

Customer Service

Returns Process

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Retail

IT Support

Careplan Transfers

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Retail

Payroll

Enhanced Holiday Pay

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Financial Services

Compliance

Completions

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Financial Services

Administration

Loan Sale Premium

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Financial Services

Fraud

Fraud Enquiries

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CONTACT US
CONTACT US

Can we help you and your people to fulfil their core purpose? Want to know more about Intelligent Automation? We’re here to help!

Simply fill out this form or call us on 0161 974 3244.

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Industries

  • Retail
  • Financial Services
  • Travel
  • Telcos/Utilities
  • Automotive
  • Government & Public Services

Automating for

  • Growth
  • Value
  • Compliance
  • Experience
  • Efficiency
  • Case Studies
  • Use Cases

About us

  • Why Robiquity
  • Robiquity X
  • Our Values
  • Our People
  • Case Studies
  • Use Cases

Partners

  • Microsoft
  • Blueprism
  • UIPath
  • ABBYY
  • Trust Portal
  • XpertRule
  • CX Company
  • Automation Hero
  • OpenDialog

Careers & Academy Connect

  • Media
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  • Terms and Conditions
  • Modern Slavery Statement
  • News

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Head Office Level 8, Transmission, Atherton Street, Manchester, M3 3GS E: info@robiquity.com T: 0161 974 3244