Our telco / utility use cases demonstrate just some of the benefits that can be achieved through automation and digital transformation. Much of our work within these sectors spans across customer service and back-office functions, making the lives of employees and customers easier and more efficient than before. The team at Robiquity have successfully designed and deployed automation programmes across functions including replacement SIM cards, tariff transfers and managing order creation. Business benefits of automation for the telecoms industry include employees having more time for valuable tasks, improved customer experience and faster processing times.